8 articles
Getting started
What the studio is, how a campaign runs, logging in, and how to get help.
- What the studio is, and isn'tYour pictures are made with AI, but never from a template: people at the studio direct and review the tools, working from your own brand and real product photos, and you approve every final.
- How a campaign worksA campaign runs in six steps, from Foundation to Delivery, and at each one you answer a board while the studio makes the next round, so you can get on with your day in between.
- Claim your account after payingRight after you pay, claim your account on the thanks page with Google or an emailed link, or later just log in with the email you paid with.
- Log in to your accountLog in with Google or a link we email you, using the email you ordered with, and ask for a new link on the log-in page if one expired or never came.
- How much of your time it takesA whole campaign takes about 1 to 2 hours of your time, spread over a few short reviews, and the studio does the making in between, so you can close the page while it works.
- Getting helpPress Help at the top of your campaign pages to ask the assistant about your own campaign, and it passes anything it can't settle to a person who replies by email.
- What happens to your requestsWhen the assistant or a help page passes your question to the studio, a person picks it up and replies by email, and your account history shows "Asked the studio for help".
- What's newWe announce new features and formats in the Product news email (at most once a month, only if you turn it on), and our roadmap shows what we're building next.