6 articles
Billing and money
Receipts, cards, codes, the 30-day refund, stopping and the case study cashback.
- Receipts, cards and invoicesYour Billing page lists every order with its receipt and card, the account owner changes cards and billing details there, and for an invoice with your company name you ask through Help.
- Codes and referralsType a code under "Have a code?" on the order page (one discount per order), and share your own link from your Account page so a friend gets 30% off and you get 30% off.
- The 30-day refund30-day refund for any reason. Ask within 30 days of the first payment on your order, and we show you the exact amount before anything is refunded.
- Stopping a campaignYou can stop a campaign at any time: you keep every final you've approved, at full size, and we show you the exact refund before anything is processed.
- Case study cashbackIf you opted in at checkout, we pay back 15% of what you paid (up to $100) once you've given a score, written feedback and a short guided video, whatever you say.
- How your total is worked outYour total is each asset's menu price times how many you ordered, less bundle savings or your code, plus any extra products, with brand setup always included.