Getting started
Claim your account after paying
Right after you pay, claim your account on the thanks page with Google or an emailed link, or later just log in with the email you paid with.
Updated · 1 min read
Your account is made when you pay. It's where you follow your campaign and make your picks.
Claim it on the thanks page
- Step 1: Look for Claim your account on the page you see after paying.
- Step 2: Choose Continue with Google, or Email me a sign-in link. The link goes to the email you paid with.
- Step 3: Open the link on the same device. You're in.
Google works with any Google account, even one with a different email. The first way you use is how you log in next time.
If you closed the thanks page
Nothing is lost. Your account is under the email you paid with. Go to Log in, type that email and press Email me a sign-in link. Your receipt shows which email you used.
If that didn't work
- You logged in and see no campaigns. You may be using another email or Google account. Sign out, then log in with the email you paid with.
- "That order's account was already claimed." Log in the way it was claimed: Google, or a link to the email you paid with.
- The link never came. Look in spam, then see emails not arriving.
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Related
- Log in to your accountLog in with Google or a link we email you, using the email you ordered with, and ask for a new link on the log-in page if one expired or never came.
- How a campaign worksA campaign runs in six steps, from Foundation to Delivery, and at each one you answer a board while the studio makes the next round, so you can get on with your day in between.
- Emails not arrivingIf board-ready or sign-in emails aren't arriving, look in spam or promotions, make sure you use the email you ordered with, and turn on texts or browser notifications as a backup.