Changes and quality
Your changes come first
What you ask for on a board wins over your earlier choices, your brand guidelines and the studio's defaults, and the working screen's "Your changes" list shows what each request changed.
Updated · 1 min read
Your requests come first
What you ask for wins over your earlier choices, your brand guidelines and the studio's defaults. If your brand book shows one thing and your note says another, we follow your note for this campaign.
Don't like a board at all? See when you don't like what you see.
Seeing what changed
After you send, the working screen lists Your changes: "You asked:" each request, then "Done." It also says what each one changes, like an earlier choice, and why the first version looked that way. The next board lists them too.
Making it a rule
When a request differs from your brand book, a later board may ask Make these your brand's rules too? Tick it to use the change in every campaign from now on.
You can also see and change your rules yourself. Open your brand under Brands and find Your rules: add, change or undo a rule there. Each product has its own rules on its page too.
What we can't do
A few things are never done, even when asked. The working screen says "We can't do that", why, and what we can do instead. See what we never make.
Was this helpful?
Related
- Writing notes that get the change you wantA good note says exactly what's wrong and what you want instead, in plain words, like "younger, early 20s, less sweaty".
- Sending your brand guidelinesSend your brand guidelines as a link with your order or a PDF on the foundation board, and where they disagree with your website, we follow them and show you the difference.
- What we never makeWe never make anyone under 18, explicit, violent or hateful content, a real or famous person, another company's logo or health claims your brand hasn't approved, and we never change your real product.
- After you send a boardAfter you send, the working screen shows what the studio is doing and about how long is left, and you can close the page because we email you when the next board is ready.