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While the studio works

Live updates by email, text or browser

Under "Want live updates?" on a board or the working screen, choose how you hear that a board or your delivery is ready: email, text message or a browser notification.

Updated · 1 min read

Turn them on

  1. Step 1: Open a board, or the working screen after you send one.
  2. Step 2: Find Want live updates?. It sits under the progress panel on the working screen, and below the questions on an open board. Once you've chosen, it reads "Live updates:" with a Change link.
  3. Step 3: Tick Email, or Text message and add your mobile number with its country code. Texts are only about your campaign, message and data rates may apply, and you can reply STOP anytime.
  4. Step 4: Press Turn on browser notifications too, if you like, and allow them when your browser asks.
  5. Step 5: Save.

You hear when a board is ready and when your campaign is delivered.

Good to know

  • Email is on for the account owner. Teammates tick it to get their own.
  • Texts and browser notifications only come between 8 a.m. and 8 p.m. your time. Outside those hours they wait until 8:30 the next morning. Emails come at any time.
  • Reply STOP to stop texts, and START to get them again.
  • No Text message choice? Texts aren't available on your account yet.
  • Pressed Not now and the card is gone? It stays hidden in that browser until you choose. Open a board in another browser to set it, or ask through Help.

If that didn't work

  • "Your browser said no to notifications": allow them for this site in your browser's settings, then try again.
  • No emails? See emails not arriving.

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