Account and team
Changing your email
Change where campaign emails go with Email for updates on your Account page, and ask a person at the studio if you need a new log-in email.
Updated · 1 min read
Change where updates go
- Step 1: Open your Account page.
- Step 2: Change Email for updates under Your details.
- Step 3: Press Save details.
That's where we send news about your campaigns. Sign-in stays on the email you ordered with.
Change the email you log in with
Ask through Help, or reply to any studio email, with the new address. A person at the studio moves your sign-in to a new address.
Two logins
Two logins are never joined automatically, so a second email doesn't see your campaigns. There are no teammate seats for now. See teammates and shared access.
If that didn't work
"Check the email address" means there's a typo. Fix it and save again.
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Related
- Your Account pageYour Account page holds your campaigns, your referral link, your details (name, company and the email for updates), delivery to your Drive or Dropbox, your history and billing.
- Email preferencesIn Email settings you choose which optional emails you get (reminders, ideas, seasonal planning, offers and product news), while emails about your order, like board-ready and delivery, always come.
- Log in to your accountLog in with Google or a link we email you, using the email you ordered with, and ask for a new link on the log-in page if one expired or never came.
- Emails not arrivingIf board-ready or sign-in emails aren't arriving, look in spam or promotions, make sure you use the email you ordered with, and turn on texts or browser notifications as a backup.