Using your boards
The product size check
Pictures with a person and your product ask whether the size looks right, too big or too small.
Updated · 1 min read
Next to a person, your product should look the size it is in real life. Only you can be sure of that, so these pictures ask you. You can't send the board until every one is answered, except the optional size picture on your foundation board.
Answer the size question
- Step 1: Look at the product next to the person's hand and face.
- Step 2: Choose Size looks right, Too big or Too small under Product size.
- Step 3: Answer every one. The send button says "Answer 3 sizes to send" until you do, and pressing it jumps to the next one.
What each answer does
- Size looks right lets you keep or change the picture as usual.
- Too big or Too small sets the picture to Change, and it's remade at the right size. If you had already chosen Skip, it stays skipped.
- If the studio answered one with you, the picture says so. You can still change the answer.
The size picture on your foundation board
Your foundation board may ask which picture shows your product at its real size. It's optional: pick one, add a photo next to a coin, or skip it. Nothing is typed. See product photos.
If that didn't work
If a remake is still the wrong size, answer again and say by how much, like "about half this size". If it keeps happening, ask through Help.
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Related
- Using a boardOn a board, choose Keep to use a picture as it is, Change to remake it with your note, or Skip to drop the idea, then press Send when you're done.
- When your product looks wrongIf your product's label, look or size is off, choose Change and tap Label warped or Product looks off with no note, and we check and fix it free, UGC and motion too, using no round.
- Your product photosEvery picture is built from your product photos, used exactly as you published or sent them, never edited or regenerated, and you can add more on the foundation board or by email.
- Sending a boardPress the button at the bottom of the board when you're done, and the studio starts on your answers right away (you can't change them after sending).