Your order
Adding more to your order
Add assets or video length at any point at the same menu prices: choose Add another asset type on a production board or ask through Help, and you pay only the difference.
Updated · 1 min read
Add to your order
- Step 1: Choose Add another asset type under "What should happen next?" on a production board, and say what you want in the notes. Or ask through Help.
- Step 2: Wait for the studio's email with a payment link. It's priced at the same menu prices, you pay only the difference, and you see the amount before you pay. A longer video length works the same way.
- Step 3: Pay. The new assets join your campaign, in the same look and with the same cast.
Good to know
- Starting small is fine: try one asset type, then add more.
- Bundle savings apply per asset type: 10% off 10 or more, 20% off 25 or more. See why this total.
- More lifestyle shots also let you pick more directions.
- For a new product or a fresh idea, a new campaign may fit better.
If that didn't work
No payment link after asking? Check your email and spam, then ask through Help again.
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Related
- What's in your orderYour order lists each asset type and how many finals you bought, and each production board shows how many are left, like "4 of 10 product shots left in your order".
- More than one productEach extra product (up to 10 per campaign) is $19 for its own product pack and adds 10% to each asset's price, up to 30% in all.
- Starting another campaignStart another campaign with New campaign on a brand or product page, and since your brand foundation, guidelines and product photos are on file, it starts at your brief.
- Revision roundsA round is one board of changes within the direction you approved, each asset type includes 2 of them, and anything beyond your order is quoted before we start it.